2018-11-09

Technical Product Manager
Job Opportunity at Cyntekk Solutions Inc.

Posted on Nov 9

310-560-2579

Location: Carlsbad, CA
Job Type: Full Time
Job ID: W4171296

DESCRIPTION

We are looking for a smart, detail oriented, technically minded Product Manager to join our growing team. Successful candidates must have great communication skills, data-driven, be results orientated, able to manage and prioritize multiple projects in a fast paced environment.

 

Job Summary:

The Product Manager will work closely with the Development, Customer Success, Sales, Marketing and other cross-functional teams to define and document requirements for new products, product improvements and enhancements. Very large component of the job is Product and Company reporting, include data transformation and management. The Product Manager's job duties include but not limited to: a/b testing, product research, requirements definition, task management documentation and tracking, developer feedback and user acceptance testing. The Product Manager will also provide secondary support to sales and customer facing functions regarding product features and functionality

Our culture is our top priority. We have a hard working team that loves to make a significant positive impact and have fun while doing it. Guiding principles we live by:

  • Assume Positive Intent
  • Do What You Say and Say What You Do
  • Display Bias for Action
  • Act With a Sense of Urgency
  • No HIPPOs (Highest Paid Person's Opinion) Allowed
  • Treat Others with Respect
  • Have Fun

REQUIREMENTS

Qualities Needed to Be Successful in this Role:

  • Detail & Analytical oriented
  • Transparent, accountable, authentic
  • Ability to manage multiple tasks/projects at the same time
  • Collaborative & team focused
  • Great communicator, action oriented & ambitious
  • Holds himself/herself accountable

Responsibilities:

  • Define product requirements in the form of feature summaries, user stories, and other artifacts consistent with product vision
  • Validate requirements with cross-functional product stakeholders
  • Own user and product reporting
  • Manage product Key Performance Indicators
  • Own company reporting dashboards
  • Quantify product improvements
  • Drive Agile Process ceremonies
  • Manage A/B testing process across web and mobile applications
  • Mentor junior team members
  • Manage Alpha and Beta testing process
  • Make priority recommendations, considering the business and production implications
  • Conduct day-to-day activities related to the development, user acceptance testing, qa, sprint grooming and roll-out of the product/enhancement
  • Represent Product Management on the cross-functional project team
  • Create Product Analytical Funnels to help track User Engagement in mobile and web app
  • Make recommendations based on data captured from Product Analytical Funnels to improve user engagement, user retention and in-app experience
  • Maintain effective working relationships with customer success, product, and development teams

Skills:

  • Bachelor's degree or equivalent
  • 3-5+ yrs as Business/Product or Process Analyst or directly related experience in the same or related industry
  • Very strong Product Analytics background
  • Deep understanding of A/B, Multivariate and User Testing
  • Experience with several product analytics tools (i.e. Heap, Appsee, Mouseflow, Google Analytics)
  • Strong experience with data management and data transformation
  • Strong interpersonal skills for interacting with cross-functional teams
  • 3-5+ yrs of experience with SQL
  • A quantifiable and verifiable track record of delivering project success for a software/SaaS or related technology company
  • Ability to translate both internal and external customer requirements into business specifications
  • Experience with Agile Methodology
  • Strong analytical skills
  • Experience with iOS and Android application release process
  • Experience with iOS and Android in app purchase process
  • Experience in documenting User Stories, Business Rules and System Use Cases
  • Excellent written and verbal communication skills combined with very strong presentation skills
  • Experience with JIRA and Confluence preferred, but not required

BENEFITS

  • Medical
  • Dental
  • Vision
  • Generous PTO
  • Gym Membership

 

 

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